One-hour Promise

Recently, there's a new thing going on.

TAKING a Perodua in for service will be a less time-consuming affair with the launch of the car company's `1-hour Superservis' programme. This service package, which was launched in the middle of February, offers a 43-point inspection at 37 of its own service centres. Perodua Managing Director Hafiz Syed Abu Bakar believes with there being more Perodua cars on the road, the amount of time spent having to wait for service will become a factor in retaining customer loyalty. `We want Perodua owners to be better able to manage their time when they have to take in their cars for service. This one-hour guarantee will ensure they can plan their schedule with certainty,' he says.

To prove that Perodua will deliver on its promise, customers who have to wait longer than the stipulated one-hour under this service package will get their money back. This offer is, of course, subject to certain terms and conditions, which include the requirement for the car owner to book an appointment in advance.